At Cookorium (“we”, “us”, or “our”), operating under the Blanco Shop brand at www.cookorium.com, we value your privacy as much as we value the craftsmanship of our premium European-designed kitchen products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our high-quality sinks, taps, and cabinetry.

1. Information We Collect

To provide our discerning clientele with seamless service, we collect:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase of our Belfast sinks, brass taps, or cabinetry
  • Payment Information: Credit/debit card details processed securely through our encrypted payment gateways (Visa, Mastercard, JCB, PayPal) – we never store full payment details
  • Order Details: Products purchased (e.g., ceramic sinks, composite worktops), order history, and preferences
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Data: Correspondence with our customer service team regarding premium kitchen products

2. How We Use Your Information

We handle your data with the same precision we apply to crafting our kitchenware:

  • Process and fulfill orders for our hand-finished sinks and taps
  • Provide customer support for your premium kitchen purchases
  • Improve our product offerings and website experience
  • Send transactional communications (order confirmations, delivery updates)
  • Prevent fraud and enhance security (with the same diligence we apply to our SSL-encrypted checkout)
  • Comply with legal obligations regarding international shipments

3. Data Sharing and Disclosure

Like our carefully curated collection of kitchen products, we share information only when necessary:

  • Payment Processors: Secure partners like PayPal for transaction processing
  • Shipping Providers: To deliver your premium kitchen products worldwide (excluding certain Asian and remote regions)
  • Service Providers: Companies assisting with website operations, always under strict confidentiality
  • Legal Requirements: When required by law or to protect our business interests

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same care we apply to our handcrafted products:

  • Industry-standard 256-bit SSL encryption for all data transmissions
  • Secure servers with restricted access
  • Regular security audits of our systems
  • Payment details processed through PCI-compliant systems

Data is stored primarily in the UK, with some service providers potentially storing information in other jurisdictions with adequate data protection laws.

5. Your Rights

As a valued customer of our premium kitchenware, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Object to certain processing activities
  • Withdraw consent where previously given
  • Lodge a complaint with the UK Information Commissioner’s Office

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – like the precision tools in our workshop – to enhance your experience:

  • Essential Cookies: Necessary for secure checkout and account functions
  • Performance Cookies: Help us improve our website functionality
  • Analytics Cookies: Understand how customers interact with our premium product offerings
  • Marketing Cookies: Show relevant ads for our kitchen products (you may opt-out)

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. Changes to This Policy

We may update this policy periodically, just as we refine our product designs. Significant changes will be communicated through our website or directly to customers where appropriate.

8. Contact Us

For questions about this policy or your personal data, contact our Data Protection Officer at:

Blanco Shop (Cookorium)
53 Ivegate
Bradford, BD5Q 7AR
United Kingdom
Email: [email protected]

Thank you for trusting Cookorium with your premium kitchenware needs and your personal information. We treat both with the utmost care and professionalism.